At Ikka Jewels, we are committed to providing you with the best possible shopping experience. Our Return, Refund, and Exchange Policy is designed to ensure your satisfaction with every purchase. Please read the following guidelines carefully:

Return Policy

We have a 5-day return policy, which means you have 5 days after receiving your item
to request a return. Once the return product is received it will be inspected and the return will be approved within 2 days.

Refund Policy

We will notify you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically refunded on your
original payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the refund too. If more
than 15 business days have passed since we’ve approved your return, please contact
us at +91-83988-44123.

Notes:

International Returns: Due to import/export challenges, we do not accept returns on international orders. Please contact us for any assistance regarding defective or wrong products.

Non-Returnable Items: Items such as customized products, personalized jewelry, and intimate goods cannot be returned, exchanged, or refunded.

Partial Returns: If you choose to return part of an order, all components and free items must be returned along with the main product.

Gifts and Promotions: Products received as gifts or through promotions may have specific return/exchange conditions. Please refer to the promotional terms for details.

Refund through Coupons: We offer the option of receiving refunds through Ikka Jewels coupons, which can be used for future purchases.

Crystals Disclaimer:

At Ikka Jewels, we are committed to transparency and quality in every product we offer. Our crystals are natural elements chosen for their beauty and potential to inspire balance, energy, and harmony. Many customers have found meaningful benefits through their use, and we encourage you to explore them with an open heart and mind.

However, it is essential to understand that the effects of crystals are subjective and can vary significantly from person to person. The potential benefits—such as emotional well-being, energy balancing, or improved focus—are based on individual experiences and beliefs. We make no claims regarding guaranteed outcomes or specific results. By purchasing our products, you acknowledge that any benefits you may experience are personal and not assured by Ikka Jewels.

Please note that all purchases are final, and there are no returns, refunds, or exchanges for dissatisfaction with the results of crystal use. This policy is in place to ensure clarity and fairness, as the subjective nature of crystal benefits makes it impossible to promise satisfaction for every individual. By proceeding with your purchase, you agree that you are buying these products at your own discretion and accept full responsibility for your use of them.

Ikka Jewels will not be held liable for any lack of perceived results, unmet expectations, or other outcomes—positive or negative—that may arise from the use of crystals. Any claims or demands for refunds, fines, or compensation related to the efficacy of the crystals will not be entertained, as these terms are made clear at the time of purchase.

If you have questions or need guidance on choosing the right product for you, our Customer Support team is always here to assist. Thank you for your understanding and trust in Ikka Jewels as we celebrate the beauty and potential of nature’s treasures.